Database Driven Decisions for Business [CW11] Assignment Help
BPP Business School Coursework Cover Sheet
Please use this document as the cover sheet of for the 1st page of your assessment. Please complete the below table – the grey columns
Module Name | Database Driven Decisions for Business |
Programme Name | <Your MSc Management Programme name> |
Student Reference Number (SRN) | <Your SRN> |
Assessment Title | <Your assessment title> [CW11] |
Please complete the yellow sections in the below declaration :
Declaration of Original Work: I hereby declare that I have read and understood BPP’s regulations on plagiarism and that this is my original work,researched, undertaken, completed and submitted in accordance with the requirements of BPP School of Business and Technology. The word count, excluding contentstable, bibliography and appendices, is ______ words. Student Reference Number: __________ Date: ______ |
By submitting this coursework, you agree to all rules and regulations of BPP regarding assessments and awards for programmes.
Please note that by submitting this assessment you are declaring that you are fit to sit this assessment.
BPP University reserves the right to use all submitted work for educational purposes and may request that work be published for a wider audience.
Msc Management
Data Driven Decisions for Business
Coursework Assessment Brief [CW11(S)]
1. General Assessment Guidance
• Your summative assessment for this module is made up of this 2500 submission which accounts for 100% of the marks
• Please note late submissions will not be marked.
• You are required to submit all elements of your assessment via Turnitin online access. Only submissions made via the specified mode will be accepted and hard copies or any other digital form of submissions (like via email or pen drive etc.) will not be accepted.
• For coursework, the submission word limit is 2500 words. You must comply with the word count guidelines. You may submit LESS than 2500 words but not more. Word Count guidelines can be found on your programme home page and the coursework submission page.
• Do not put your name or contact details anywhere on your submission. You should only put your student registration number (SRN) which will ensure your submission is recognised in the marking process.
• A total of 100 marks are available for this module assessment, and you are required to achieve minimum 50% to pass this module.
• You are required to use only Harvard Referencing System in your submission. Any content which is already published by other author(s) and is not referenced will be considered as a case of plagiarism.
You can find further information on Harvard Referencing in the online library on the VLE. You can use the following link to access this information: http://bpp.libguides.com/Home/StudySupport • BPP University has a strict policy regarding authenticity of assessments. In proven instances of plagiarism or collusion, severe punishment will be imposed on offenders. You are advised to read the rules and regulations regarding plagiarism and collusion in the GARs and MOPP which are available on VLE in the Academic registry section.
• You should include a completed copy of the Assignment Cover sheet. Any submission without this completed Assignment
Cover sheet may be considered invalid and not marked.
2. Assessment Brief
2.1. Assessment learning outcomes
This assessment is designed to gauge your understanding, skills and application of common data analysis techniques used in business and other organisations today. As such you need to demonstrate your attainment in these areas according to the four Module Learning Outcomes (LOs):
• LO1: Critically evaluate the evolving use of data in solving business problems, presenting logical arguments based on evidence
• LO2: Explore how data analytics can be used within a business context
• LO3: Critically appraise the presentation of data within a business environment • LO4: Critically evaluate different business analytical techniques as part of planning a data analytics initiative.
2.2. Scenario
You have recently been employed by EuroElectro International Ltd. as a data analyst.
EuroElectro International Ltd. is a multi-national online retailer of electrical and electronic products offering a large selection of brands in the UK and over Europe.
EuroElectro International Ltd. uses sophisticated online technologies to offer clients products and services via an online platform. They have partnered with Amazon Web Services (AWS) to use cloud applications and cloud storage for their services. The company also partnered with DHL for the delivery of products. These two partnerships have allowed the company to provide an outstanding customer service during the delivery, installation of products and after-sale services (e.g. collect and recycle).
As EuroElectro International Ltd. grows, it continues to increase its data analytic roles within the organisation to strengthen its strategic and operational decision-making capabilities. The recruitment strategy is to employ young professionals with strategic and data analytics skills willing to provide EuroElectro International Ltd. top management with strong evidence-based foundation for their business decisions. They like recruits to have a broad management experience combined with strong academic background. Your MSc degree at BPP University was a key element in their decision to recruit you.
As part of your first assignment at EuroElectro International Ltd., you have joined the Marketing department as data analyst. Your manager, the Marketing Director, requested you to complete a number of tasks to ensure that you have a grounded knowledge and understanding of data analytics and its application in decision-making. This is your opportunity to demonstrate your capability and give your employer the confidence to let you run your own project in the future.
The Marketing team is analysing different digital marketing strategies to enhance its online presence in the market. Since the UK left the European Community in January 2020, the company has faced growing difficulties to manage its business in the EU from the UK, so the management has
announced it has plans to launch in 2025 a dedicated ecommerce website for the European market. This approach of having separate websites for the UK and EU will help to build scale and ensure that the business model and customer proposition are working as well on the European mainland as they
have in the UK. In particular, the company is taking some important learnings from the local UK website to apply to the EU website so that it will provide the platform for further expansion in Europe as well as the basis for developing effective client engagement strategies. As in most growth strategy development process, the first step is to understand where the company stands now (where we are). So, you have been given the responsibility to analyse EuroElectro International Ltd. current business performance (where the company stands now).
EuroElectro International Ltd. wants to physically set up the new website in a European country which represents a significant opportunity with a major domestic electric and electronic market from where it could reach all other European countries. So, your job will be to analyse the performance between 2021 and 2023 of three of the best European markets for EuroElectro International Ltd.: Germany, France and Italy. EuroElectro International Ltd. has experienced strong competition in Europe from other online as well as high-street retailers such as Fnac-Darty in France, UniEuro in Italy, Ceconomy in Germany and Coolblue in Netherlands. So, the performance of these three subsidiaries is a good indication of the current European market performance of the company.
2.3. Case study challenges
The Marketing Director is interested in identifying the best country to start developing the new website. For this purpose, he wants you to:
Perform an analysis of the revenue and sales volume of the three markets to identify the best country to set up the new European ecommerce website.
As part of the analysis, the Marketing Director wants to develop the marketing plan to support the launch in 2025 of the new EU website. Her objective is to improve the overall sales performance of the European business through a strong marketing plan. In order to do so, she wants to focus the promotion efforts on the high-performance as well as the low-performance electric and electronic products. This approach would allow the company to keep pushing the sales of the top products and, at the same time, dealing with the issues related to the weak products (low sales).
EuroElectro International Ltd. current offer is made up of the following electric and electronic product categories:
• TV and entertainment (TV, gaming, audio, etc)
• Mobile devices (phones, headphones, smart watches, etc)
• Computers & home office (laptops, printers, etc)
• Kitchen appliances (dishwasher, laundry, fridges, etc)
• Small appliances (hairdryers, irons, coffee machines, etc)
• Floorcare appliances (vacuum, steam cleaners, etc)
In this respect, she wants you to:
Perform an analysis of the services categories offered by EuroElectro to identify the LOWEST performing category and the HIGHEST performing category.
Since its foundation as an online business, EuroElectro International Ltd. has used digital platforms to promote its business such as ecommerce websites and comparison portals. However, since social media has become so dominant in the online world, the company feels it doesn’t exploit entirely the spectrum of opportunities this new and powerful digital channel offers. So, in January 2023 the company hired SocialWeb, a UK-based social media marketing agency specialised in B2C social media marketing. The idea was to quickly have access to a dedicated specialised team of social media experts with knowledge of the different algorithms that social media platforms operate on and how to take advantage of them to ensure that the company’s content has high levels of engagement.
The Marketing Director is keen to understand if SocialWeb has produced good results or if she needs to consider changing agency. So, she wants you to address the question:
Did the hiring of SocialWeb increase the revenue and overall performance of EuroElectro in these three markets?
The responses to the issues detailed above should be included in a summary MS Word report that you save and submitted.
2.4. Report Sections
Because this is your first project within EuroElectro International Ltd., the management team has given you additional details regarding the structure and content that it is expected to be seen in your report. This is set out in Section 3 – Report Structure.
The set of data is available (see module dataset spreadsheet file). Since the data comes directly from the countries, quality issues are present which will require your attention!
You have five Sections to complete for your summative report.
Section 1 (LO4): Introduction and project plan
Summarise what you are going to present in the report. Then justify your plan for delivering the research project to the management of EuroElectro International Ltd., making sure you also clearly refer to a data analytics implementation framework as part of your plan. Finally, explain how data analytics can add value and help to drive business performance improvements to EuroElectro International Ltd.
Section 2 (LO2):
a) Data quality issues and remedies
Proceed with preparing the dataset for the analysis. Discuss initially the general issues encountered in collecting, reviewing and cleansing data and then detail the specific data quality issues you found in the project dataset and how these issues will be addressed.
b) Data analysis and commentary
Using only tables, set out and explain the results of your numeric data analysis and supporting commentary. Start by including a summary of exploratory data analysis of the dataset. Then create tables where you can analyse the overall revenue and volume performance of EuroElectro International Ltd. as well as its performance by country and by electric and electronic category. To answer the Section, you should perform your analysis using at least 3 tables (see guidelines for further details).
Section 3 (LO3): Data charting and commentary
Use your data charting and interpretation skills to develop graphical presentations of the data together with bullet-points setting out the key findings and inferences from the analysis. Create charts where you can compare and analyse revenue and volume trends over time by country and by electric and electronic category, in particular where you can see evidence of any performance change due to the hiring of SocialWeb agency in 2023. To answer this Section, you should perform your analysis using at least 3 charts (see guidelines for further details).
Section 4 (LO1): Conclusions and recommendations
Based on your analysis and findings in Sections 3 and 4 set-out your conclusions and recommendations to EuroElectro International Ltd.’s top management. As part of your conclusions, include answers to the three project objectives raised by the Marketing Director.
Report Structure and References
In addition, marks will be awarded for the overall professionalism of your report and the adoption of academic standards.
2.5. Section guidelines
The following section provides guidelines on the steps needed to perform each one of the Sections of this assignment.
Section 1 (LO4) | |
Guidelines: |
Critically evaluate different business analytical techniques as part of planning a data analytics initiative. | • State the purpose of the report and describe the report structure and contents • Present your overall project plan for delivering the project • Ensure that your project plan explicitly refers to a data analytics implementation framework and explains how the chosen framework is applied to the project and used to address the core project objectives assigned to you. • To analyse the value of Data Analytics, suggest a list of Key Performance Indicators (KPIs) EuroElectro International Ltd. can use to measure its performance. Then explain how data analytics can help to improve the performance of the company by looking at how data analytics can improve these KPIs. |
Section 2 (LO2) | |
Explore how data analytics can be used within a business context | a)Data quality – Guidelines: • List and explain generic data problems during the processes of data collection, integration and cleansing, and how to identify them. What are the different options for resolving these generic issues? • Search and list all data quality problems you have identified in EuroElectro International Ltd.’s dataset. Explain how you identified the problems (e.g. give examples of the issues) and how you propose to address/solve them. b)Data analysis – Guidelines • To fully complete the Section, it is recommended you support the analysis by producing the following data tables: ➢ Data and trends in total revenue and total sales volume by month, by year across the 3 years period. ➢ Benchmark comparisons of revenue and sales volume between countries by quarter, by year across the 3-year period. ➢ Benchmark comparisons of electric and electronic categories performance covering revenue and sales volume by quarter, by year across the 3-year period. • Include in a separate section the summary exploratory data calculations for total revenue and sales volume. The analysis could include for example top and bottom performing electric and electronic categories, averages, standard deviations; top and bottom performing time-periods, etc. • Ensure your tables are professionally presented: Headings, units, data formats. Highlight and annotate key data elements. • For each table, paste the table in your report, include firstly an explanation of the table and its contents, then a bullet- |
point list of what you can see or infer from your analysis of the data. | |
Section 3 (LO3) | |
Critically appraise the presentation of data within a business environment | Guidelines: • Start the analysis by producing different graphics/charts showing visually the performance of EuroElectro International Ltd. It is suggested to produce the following charts showing: ➢ Comparison of revenue trends across countries over time, ➢ Electric and electronic categories revenue and sales volume over the 3-year period ➢ Assess the impact of EuroElectro International Ltd.’s hiring in 2023 of SocialWeb marketing agency in comparison with the previous years. • Ensure you provide well-presented and labelled charts • Use a combination of visual data presentation techniques such as bar charts, stacked bar charts, trend charts, pie charts and tree map charts (each graphic type has its strengths and weaknesses so choose the best graphic type that suits your analysis) • For each chart, paste the chart in the report, include firstly an explanation of the chart and its contents, then a bullet point list of what you can see or infer from your analysis of the data. |
Section 4 (LO1) | |
Critically evaluate the evolving use of data in solving business problems, presenting logical arguments based on evidence | Guidelines: • What conclusions can be inferred regarding EuroElectro International Ltd.’s performance? Remember to answer the three project objectives raised by the Marketing Director. • What are your business recommendations to be presented to EuroElectro International Ltd.’s CEO and Board of Directors? • Include any suggestions related to data analytics and its better use within the company. • Note that it is also acceptable to add to your data analytics recommendations, possible actions that EuroElectro International Ltd. might take, based not only on your findings but also on your wider knowledge of business and electric and electronic retail sector (you can use what you have learned in GSS and LTDD modules!). |
Report structure and references guidelines:
• Your report should follow the section naming structure and order set out in the Brief. You should also add your own sub-headings as you see fit to demonstrate your ability to on develop structure and content.
• Your report should include an auto-generated contents page including section headings and sub-headings. The contents page should also include a page-referenced list of all tables, charts and figures provided in your report. Remember to number all pages in your report, for example ‘Page 8 of 12’.
• Ensure you develop your discussion in a logical progression: Findings, inferences, conclusions, and recommendations.
• Do not make general assertions without supporting evidence.
• Zero spelling errors and grammatical mistakes.
• Cite all your sources in the body of the text and in the Referencing using the Harvard Referencing style.
• Include a blend of industry research, case studies and academic references.
3. Report Structure
You should set out your report according to the following heading structure. You should add sub headings under this overall structure as you feel fit to demonstrate your ability to on-develop the section themes and to provide meaningful sub-structure. But you must use this overall structure in order to provide a consistent framework against which your marker will allocate marks. You will be deducted marks if you do not follow this structure. Also note that there is no requirement for producing an Executive Summary.
University Cover Page
Table of contents
1. Introduction and project plan
2. Data quality issues and remedies
3. Data analysis and commentary
4. Data charting and commentary
5. Conclusions and recommendations
6. References
7. Appendix (optional)
In addition, you may wish to add further appendices as you see fit in order to support your work.
Word count: 2,500. Cover Page, Table of Contents, References, Appendices, Tables, Charts and Figures do not count towards word count.
1. Marking Guide
The assignment is marked out of 100 and counts towards 100% of your module mark. The following table shows the Sections, marks and marking rubric. You should iteratively self-assess your performance against the Marking Guide as you develop your draft submission, in order to evaluate your performance against your target grade.
Fail | Marginal Fail Pass | Merit | Distinction | High Distinction | ||
Learning Outcome | (0-39%) | (40-49%) | (50-59%) | (60-69%) | 70-79% | (80-100%) |
LO1: Critically evaluate the evolving use of data in solving business problems, presenting logical arguments based on evidence. | Inadequate or weak critical evaluation of the use of data in solving business problems with some difficulties. Largely imitative and descriptive consideration s on how to use data in business issues. Some difficulty with presenting logical based arguments/ab sence of evidence based arguments. | Limited critical evaluation of the use of data in solving business problems. Original work with personal reflection and broad evidence based critique. | Satisfactory critical evaluation of the use of data in solving business problems. Wholly original work with good reflection and solid, well reasoned judgements forming from evidence based critique. | Good critical evaluation of the use of data in solving business problems. Demonstrates intellectual originality and imagination in presenting logical arguments based on evidence. | Excellent critical evaluation of the use of data in solving business problems. Demonstrates intellectual originality, integrity, coherence and imagination in presenting logical arguments based on evidence. | Outstanding critical evaluation of the use of data in solving business problems. Demonstrates intellectual originality, integrity, coherence, creativity and imagination in presenting logical arguments based on evidence. |
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LO3: Critically appraise the presentatio n of data within a business | Inadequate or weak critical appraisal of the presentation of data within a business | Limited critical appraisal of the presentation of data within a business environment. | Satisfactory critical appraisal of the presentation of data within a business environment. | Good critical appraisal of the presentation of data within a business environment. Demonstrates | Excellent critical appraisal of the presentation of data within a business environment. | Outstanding critical appraisal of the presentation of data within a business environment. |
LO4: Critically evaluate different business analytical techniques as part of planning a data analytics initiative. | Inadequate or weak critical evaluation of the techniques used and of their consequences with some difficulties. Largely imitative and descriptive consideration s on how to plan a data project in business contexts and in how to interpret the conclusions. Some | Limited critical evaluation of the techniques used and of their consequences within a business environment. Original work with personal reflection and broad evidence based critique. | Satisfactory critical evaluation of the techniques used and of their consequences within a business environment. Wholly original work with good
reflection and solid, well reasoned judgements forming from evidence based critique. | Good critical evaluation of the techniques used and of their consequences within a business environment. Demonstrates intellectual originality and imagination
in presenting logical arguments based on evidence. | Excellent critical evaluation of the techniques used and of their consequences within a business environment.
Demonstrates intellectual originality, integrity, coherence and imagination in presenting logical arguments based on evidence. | Outstanding critical evaluation of the techniques used and of their consequences within a business environment. Demonstrates
intellectual originality, integrity, coherence, creativity and imagination in presenting logical arguments based on evidence. |
Research Skills | Inadequate academic/ intellectual skills with some difficulties. Largely imitative and descriptive. Some difficulty with structure and accuracy in expression, but developing practical/prof essional skills. | Limited academic/int ellectual skills. Original work with personal reflection and broad evidence based critique. Solid structure and accuracy in expression. Practical/prof essional skills evident. | Satisfactory academic/int ellectual skills. Wholly original work with good reflection and solid, well reasoned judgements forming from evidence based critique. Consistent structure and accuracy in expression. Practical/prof essional skills established. | Good academic/int ellectual skills. Demonstrates intellectual originality and imagination | Excellent academic/int ellectual skills. Demonstrates intellectual originality, integrity, coherence and imagination. | Outstanding academic/int ellectual skills. Demonstrates intellectual originality, integrity, coherence, creativity and imagination working consistently in the higher cognitive domains to a professional standard. |
Referencing Inadequate | references and notes but may contain inconsistencie s, errors or omissions. | Limited and full and appropriate references and notes with minor or insignificant errors | Satisfactory with precise, full and appropriate references and notes. | Good with precise, full and appropriate references and notes at a high standard. | Excellent with precise, full and appropriate references and notes at near publishing standard. | Outstanding with precise, full and appropriate references and notes at publishing standard. |
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