MIS Assignment Solution

Similarities and Differences across the information systems used by Amazon and Shopify

Amazon aims at serving the customers with their real website as well as the physical outlets. The company focuses on the selection, price as well as eh convenience and is majorly covered with four key principles mainly the competitor’s focus, commitment towards excellence, and long-term approach. The information system of Amazon helps in conducting the tasks properly and uses point-of-sale data collection as well as internal communication to create the effect in the retail industry (de Vass et al., 2020). In the part of Shopify, the information management attempts at linking directly the information system across the development with the setting up of organizational goals with this, regular structured reports are prepared and tasks consider the assessment of operations. 

The appropriate management of information has helped Shopify in building a sales system wherein eh ordinary people start to promote their products. Any site owner can easily sell products with its own set of resources and boost up sales percentages.  Apart from this, the application of the system across the form can be easily observed across the cloud system infrastructure. Amazon has built its business which has gained a significant advantage with its information system (Pantano & Gandini, 2018).  The company with its skilled labor and efficient use of technology has developed strong relationships with its customers. This has helped in recommending a new range of products which the customer might find interesting. This feature comes with a lot of similarities with Shopify. The information system strategy that is used by Amazon herein is based on low-cost leadership as well as product differentiation. 

It has been found that the use of low-cost leadership as a generic strategy has helped in the minimization of operational costs. Amazon uses advanced approaches to cloud computing for generating maximum operational efficiency. These benefits shall be helpful in minimizing the costs of online retail as well as other range of services. Shopify focuses on strengthening the customer as well as suppliers which builds it to recommend titles purchased by the customers. The information management at Shopify aims at keeping data synchronized and theory maintains a real-time view of its orders across the channels. The platform further offers empowering customer services as well as pricing information along with all its systems (Al-Suraihi et al., 2020). It can be stated that at first sight Shopify can be considered as the most appropriate e-commerce platform in terms of information management. Most of the brands as well as the first-time store prefer Shopify for scaling up their business. However, Shopify offers various features such as a new typing feature, curb side pricking, a shop app, and a new Express theme that offers the Merchants greater flexibility and tailored as per needs. Amazon like Shopify can extravagantly handle the inventory storages and shipping has become much easier with the product exposure. Shopify like Amazon has significantly transformed its business and has made it easier to manage retail stores, warehouses as well as eCommerce with real-time connectivity. 


Al-Suraihi, W. A., Al-Suraihi, A. H. A., Ibrahim, I., Al-Tahitah, A., & Abdulrab, M. (2020). The Effect of Customer Relationship Management on Consumer Behavior: A Case of Retail Industry in Malaysia. International Journal of Management and Human Science (IJMHS), 4(3), 32-40.

de Vass, T., Shee, H., & Miah, S. J. (2020). Iot in supply chain management: a narrative on retail sector sustainability. International Journal of Logistics Research and Applications, 1-20.

Pantano, E., & Gandini, A. (2018). Shopping as a “networked experience”: an emerging framework in the retail industry. International Journal of Retail & Distribution Management.